Frequently Asked Questions
Everything you need to know about furnishing your dream home.
What are your delivery options for large furniture items?
We offer several delivery tiers, including standard curbside drop-off and our premium White Glove Delivery, which includes room-of-choice placement, professional assembly, and removal of all packaging materials.
What is your return policy for home decor and furniture?
You can return most items within 30 days of delivery. Furniture must be in its original condition, while smaller decor items should be returned in their original packaging. Please note that custom-made or special-order items are final sale.
Do you offer financing plans for larger purchases?
Yes, we provide flexible financing options through our partner providers, allowing you to pay for your furniture in monthly installments. You can apply directly at checkout to see your eligibility.
How can I track the status of my furniture order?
Once your order is processed, you will receive a confirmation email with a tracking link. For large freight shipments, our delivery partner will contact you directly to schedule a specific delivery window.
Are your products covered by a warranty?
All our furniture comes with a standard one-year manufacturer's warranty against structural defects. We also offer extended protection plans that cover accidental stains, tears, and damage for up to five years.
Can I request fabric swatches before placing an order?
Absolutely. We want you to be confident in your choice. You can request up to five complimentary fabric swatches through our website to test colors and textures in your own home lighting.