Returns & Exchanges
At Leon's, we want you to be completely satisfied with your home furnishings, which is why we offer a 30-day return policy on most items in their original condition. Our goal is to ensure your living space feels perfect, and we are here to assist with any adjustments needed.
Initiate Your Request
Contact our customer service team or visit your local Leon's showroom with your original sales receipt to begin the return or exchange process.
Prepare the Item
Ensure the merchandise is in its original packaging, unassembled, and free of any wear or damage to qualify for a full refund.
Schedule Pickup or Drop-off
Small items can be returned directly to the store, while larger furniture pieces can have a professional pickup scheduled for a nominal delivery fee.
Inspection and Refund
Once our team inspects the returned item, your refund will be processed to the original method of payment within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing